Help Center

Payment methods

Define how customers pay, which method is the default, and which ones are charge accounts that stay open until paid.

Payment methods are how you record money coming in when an invoice is closed. Every store starts with Cash (the default), Check, Visa, MasterCard, American Express, Discover, and House Account.

Adding a method #

  1. Open Settings and scroll to Payment Methods.
  2. Click Add Payment Method.
  3. Enter a Name and pick the Payment Type: Cash, Check, Credit Card, Electronic, or Other. The type groups the method on the Posted Totals report.
  4. Tick Default if this should be pre-selected when invoicing, and Open if it is a charge account (see below).
  5. Click Add.

Only one method can be the default. Saving a new default clears the old one.

Open methods: charge and house accounts #

An Open method means the customer is not paying today. The invoice is still closed and the work is complete, but the balance stays outstanding and the invoice appears on the Accounts Receivable report until you mark it paid there.

Use this for fleet accounts, dealers, and anyone on net terms. The default House Account is already set up as an Open method.

When the money arrives, open Reports, run Accounts Receivable, and change the invoice's Mark Paid dropdown from Unpaid to the method the customer actually used. See Charge accounts and statements.

Split payments #

An invoice can be paid with more than one method, for example part cash and part card. You add each payment on the invoice screen and the amounts must add up to the total. See Invoicing and payments.

Editing and deleting #

Use the dropdown at the end of a row to Edit or Delete. Existing invoices keep the method they were paid with, so deleting a method only removes it from the list for new invoices.

Note: Only admins see the Edit column.

Still stuck? Contact us and we'll help you get going.