Help Center

Running more than one location

How stores, settings, inventory, users, and reporting work when your organization has several locations.

In Flux, your business is an organization and each location is a store. Standard includes up to three stores and Pro has no limit; each store beyond the first is billed as a seat.

Switching stores #

The dropdown at the top of every page lists the stores your login has access to, by their Identifier. Every screen (work orders, customers, inventory, settings, reports) shows the store you have selected. Switch there before you start a ticket or edit settings for another location.

What is per store #

  • Settings: address, logo, labor rate, tax rates, payment methods, team members, website API key, and reminder settings are all separate per store.
  • Work orders and customers are written at a store. Customer searches look within the current store.
  • Reports run for the selected store. Company Dashboard rolls up sales, margin, tires sold, and new customers across every location.

What is shared #

  • Inventory counts: the Inventory page shows an extra column for each other store with the quantity available there, so the counter can see when a sister location has the part.
  • User accounts: one login can be given access to any combination of stores. Use the Store access boxes when adding a user, or the single-store view on User Accounts to add or remove a location later.
  • Billing and plan limits apply to the whole organization.

Adding a store #

Adding a location is done for you. Contact us with the store's name and address and we will set it up, seed it with the default item types, tax rates, and payment methods, and link the users you choose. Billing updates for the extra seat.

Reducing stores #

If your plan changes to one that allows fewer stores than you have, the owner is prompted on next login to pick the stores you want to keep. The others are hidden, not deleted, and return when you upgrade.

Still stuck? Contact us and we'll help you get going.